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Page updated 14 November 2016


UK Power Networks

UK Power Networks looks after all cables (underground and overhead) to properties, irrespective of one's electricity supplier.

Emergency or loss of supply
Tel  0800 783 8838

Enquiries / customer relations
Tel  0800 028 4587

As there are any number of electricity suppliers these days, we'll leave you to trawl the internet for your favourite.

Power cuts

To report a power cut, ring UK Power Networks on 0800 31 63 105 or 105 (free to call from a landline or mobile phone) for an immediate response – as suggested on its website.

Vulnerable customers

UK Power Networks also has a 'Caring for Customers' policy through its ‘Priority Services Register’ – for these customers (elderly, disabled etc) it can provide extra support during a power cut.

The details are on the Priority services during a powercut page of its website.



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