Useful sources of information

Do scroll down the page – there are lots of useful links and other stuff!

National rail enquiries
Tel  08457 48 49 50 (24 hours)
National Rail website and journey planner.

You should be able to find all you need about UK train journeys from this website, but the information on the rest of this page may also be useful.

Tel  0871 200 22 33.
Traveline website.

TrainTracker™  24 hours automated telephone service for times of today’s trains only.  Tel  0871 200 49 50 – calls are charged at 10p per minute from a BT landline.  Details about TrainTracker service..

First Capital Connect

Trains from our local stations are now run by First Capital Connect, which replaced WAGN in April 2006.

Departure
Live train updates – select your station from the drop down menu and hit go.  The results will be displayed in a new window.

Delays – planned and unplanned
Planned timetables changes gives live information on any delays and disruptions likely today.

Car parking
First Capital Connect's station car parking is looked after by NCP – details are on the First Capital Connect website's car parking page. The charges are shown in a table on our Trains – station facilities page.

Ticket sales
Online train tickets.

Timetables
Timetables can be downloaded from First Capital Connect's website.

Customer relations
Open seven days a week, from 7.00 am to 10.00 pm, except Christmas Day.

Tel  0845 026 4700.
Fax 0845 676 9904.
E-mail  customer.relations.fcc@firstgroup.com
Further information from the operator's website.

Lost property

Lost property enquiries to 0845 026 4700, open seven days a week, from 7.00 am to 10.00 pm, except Christmas Day.

Lost property recovered is forwarded to the Lost Property Office at Cambridge.  Tel  01223 453 729.  It is open from 9.00 am to 5.00 pm, weekdays.

E-mail  lostproperty.cambridge@nationalexpress.com.
Website  www.firstcapitalconnect.co.uk/customer-care/lost-property

Travel in London and further afield

Tel  0843 222 1234 (24 hours a day) – 5p/minute from BT landlines.
Transport for London website

Journey planner  For journeys within London by all modes of transport.

Eurostar   For journeys to Europe.
Tel  08705 186 186
Eurostar website 

Qjump   For train ticket purchase almost anywhere in the world.
Qjump website

Seat 61   For journeys almost anywhere in the world by train or ship.
Seat 61 website

The TrainLine   For journeys in the UK, on Eurostar and European and international rail.
Trainline website 

Local travel information

Radio and CeeFax travel news

BBC Ceefax  page 443
BBC Radio Cambridgeshire  96.0 FM, 1026 AM
Three Counties Radio  103.8 FM, 95.5 FM, 1161 AM
Q103 – 103 FM

Page updated 19 December 2010